When are you covered?
During the duration of your plan
These coverages are automatically activated at the time your monthly plan starts.
What are SERVcovers and what do they include?
The Home Insurance will be a benefit for monthly plans purchased as of 11/01/2022 through the SERVApp application using credit card payments, no other means is valid.
What does your Weekly insurance cover?
By purchasing a Weekly subscription between 1 and 4 days per week, you will be able to include a Home insurance which covers the following:
Contents
Covers material damage to the contents due to the following risks:
- Fire and/or direct lightning strike, or its immediate effects.
- Direct impact of lightning on electrical installations
- Accidental fire occurring in electrical installations
- Explosion
- Water damage
- Glass breakage
- Strong winds or hail fall
- Breakage of glass and sanitary units
- Explosion or damage to water heaters
- Avalanche, landslides and hail
- Malicious acts of third parties (AMIT), riot,
- Riot, civil commotion and strike (AMCCH)
- Acts of authority
Subtraction of Contents
- Theft without violence and Simple Theft
- Covers loss or damage to the covered personal property contained within the residence that is a direct consequence of the seizure of another's personal property, with the purpose of obtaining profit for oneself or for another, as a direct consequence of theft committed without violence or simple theft.
Electronic Equipment: Internal Damage + Theft
- Covers material damage or loss suffered by electrical or electronic equipment, in an accidental, sudden and unforeseen manner (including falls, blows, weak current).
- Among the covered property are the following: TV, Sound Equipment, DVD, Kitchen Helpers, Refrigerators, Washing Machine (Dishes or Clothes), vacuum cleaners, computers, printers, ovens, telephones (excluding cellular), filming machines, etc.
Protected Home Keys
- Covers the costs of replacement of the keys of the insured property, as a consequence of theft thereof.
- This coverage is extended to reimburse the cost for the replacement of the locks and keys of the insured property, when the same have been forced.
Assistance
- Locksmith: Exterior doors. Lock replacement.
- Plumbing: Exploration, Demolition, Installation, plastering, plastering and finishing.
- Electrical: Exploration and electrical installations.
- Glazing: Exterior glass breakage.
- Legal assistance (2 events per year)
- Referral of other professionals: Carpet drying, carpenter, painter, architect, decorator, maintenance of washing machines, ovens, refrigerator, babysitter, emergency phones.
- Referral or dispatch of ambulance, home doctor.
- Educational assistance for home: 5 SMDLV with deductible of 1 (Max.3 events x year)
Deductibles
Por solicitar el servicio Mensualidad, SERV SAS te obsequia un seguro para el Hogar expedido por SBS Seguros Colombia S.A el cual cubre lo siguiente:
|
AMIT y AMCCH Actos malintencionados de terceros y Asonada, Motín, Conmoción Civil y Huelga |
Gastos adicionales derivados del siniestro |
|---|---|
| 10% de la pérdida mínimo 30 SMDLV | Sin deducible |
| Demás eventos | Daños en Equipo Eléctrico y Electrónico |
Sustracción sin violencia y Hurto Simple, y Calificado |
|---|---|---|
| 10 SMLDV | 10 SMLDV | 10% de la pérdida mínimo 30 SMDLV |
Deductibles
What is not covered by your Weekly insurance?
- Laundering of assets
- War, invasion, act of foreign enemy, civil war.
- Fission, fusion and in general, any nuclear reaction.
- Loss of profits, loss of profits.
- Fermentation, spontaneous combustion, self-destruction.
- Fungus.
- Wood rot.
- Deterioration due to pests.
- Vibrations and natural movements of the subsoil, other than earthquakes, tremors and/or volcanic eruptions, such as subsidence, displacements and normal settlement.
- Appropriation by third parties of insured property during or after the loss.
- Electrical appliances damaged by causes other than those covered by the policy.
- Loss caused directly or indirectly by impact of land vehicles whose owner, driver, lessee or holder is the insured.
- Foundations and retaining walls below the lowest floor level, independent retaining walls, floors and grounds.
- Frescoes and murals that are part of the building.
- Repair, maintenance, demolition, remodeling, construction and cleaning activities.
- Defects in manufacturing, assembly, poor quality of construction materials.
- Nuclear weapons material and its explosion.
- Collapse due to causes other than those covered by the policy.
- Falling of branches and trees due to pruning caused by the insured.
- Environmental pollution.
- Seizures of property, sanctions, civil penalties, raids, seizures, confiscations and appropriations.
- Fines.
Definitions
Contents
The property, furniture and personal belongings found inside the property and owned by the insured, his relatives or persons living with him.
Furniture
Furnishings in the living room, dining room, bedroom, study, kitchen and other rooms of the residence, including gas appliances for domestic use.
Fixtures and fittings
Clothing, clothing and personal items, books, ornaments, pictures, paintings, bicycles, toys, rugs, carpets and curtains; kitchenware, tableware, glassware and porcelain; musical instruments, among others.
Robbery without violence and simple theft
Seizure of the covered property (furniture and fixtures), with the purpose of obtaining profit for oneself or for another as a direct consequence of theft committed without violence, even when it takes place with the participation of any person in the service of the insured party.
How to claim compensation?
#360
Using your phone
018000 911 360
client.service@servpremium.ca
Filing
We will initiate the process to assist you
Evaluation
We will evaluate your case in the best possible time.
Answer
You will receive a reply directly to your email
A este producto de seguros le aplican las condiciones generales de la Póliza Hogar Express 12072022-1322-P-25-HOGAREXPRESS2022-D00I que se encuentran publicadas aquí y que están depositadas en la Superintendencia Financiera de Colombia.
Ten presente que el paquete de servicios Mensual y/o planes mensuales personalizados de 5 o más días a la semana son ofrecidos por SERV SAS. Éste ha tomado un seguro de hogar que será obsequiado a quienes adquieran el plan con SERV, sin implicar un costo o cargo adicional para el usuario por concepto del seguro. Las coberturas son proporcionadas por SBS Seguros Colombia S.A. y SERV es el único responsable del pago de la prima frente a la aseguradora.
What does your Monthly insurance cover?
By purchasing a Monthly subscription of 5 or more days a week, you will be able to include a Home insurance which covers the following:
Contents
Covers material damage to the contents due to the following risks:
- Fire and/or direct lightning strike, or its immediate effects.
- Direct impact of lightning on electrical installations
- Accidental fire occurring in electrical installations
- Explosion
- Water damage
- Glass breakage
- Strong winds or hail fall
- Breakage of glass and sanitary units
- Explosion or damage to water heaters
- Avalanche, landslides and hail
- Malicious acts of third parties (AMIT), riot,
- Riot, civil commotion and strike (AMCCH)
- Acts of authority
Subtraction of Contents
- Theft without violence and Simple Theft
- Covers loss or damage to the covered personal property contained within the residence that is a direct consequence of the seizure of another's personal property, with the purpose of obtaining profit for oneself or for another, as a direct consequence of theft committed without violence or simple theft.
Electronic Equipment: Internal Damage + Theft
- Covers material damage or loss suffered by electrical or electronic equipment, in an accidental, sudden and unforeseen manner (including falls, blows, weak current).
- Among the covered property are the following: TV, Sound Equipment, DVD, Kitchen Helpers, Refrigerators, Washing Machine (Dishes or Clothes), vacuum cleaners, computers, printers, ovens, telephones (excluding cellular), filming machines, etc.
Protected Home Keys
- Covers the costs of replacement of the keys of the insured property, as a consequence of theft thereof.
- This coverage is extended to reimburse the cost for the replacement of the locks and keys of the insured property, when the same have been forced.
Assistance
- Locksmith: Exterior doors. Lock replacement.
- Plumbing: Exploration, Demolition, Installation, plastering, plastering and finishing.
- Electrical: Exploration and electrical installations.
- Glazing: Exterior glass breakage.
- Legal assistance (2 events per year)
- Referral of other professionals: Carpet drying, carpenter, painter, architect, decorator, maintenance of washing machines, ovens, refrigerator, babysitter, emergency phones.
- Referral or dispatch of ambulance, home doctor.
- Educational assistance for home: 5 SMDLV with deductible of 1 (Max.3 events x year)
Deductibles
Por solicitar el servicio Mensualidad Premium, SERV SAS te obsequia un seguro para el Hogar expedido por SBS Seguros Colombia S.A el cual cubre lo siguiente:
|
AMIT y AMCCH Actos malintencionados de terceros y Asonada, Motín, Conmoción Civil y Huelga |
Gastos adicionales derivados del siniestro |
|---|---|
| 10% de la pérdida mínimo 30 SMDLV | Sin deducible |
| Demás eventos | Daños en Equipo Eléctrico y Electrónico |
Sustracción sin violencia y Hurto Simple, y Calificado |
|---|---|---|
| 10 SMLDV | 10 SMLDV | 10% de la pérdida mínimo 30 SMDLV |
Deductibles
What is not covered by your Monthly insurance?
- Laundering of assets
- War, invasion, act of foreign enemy, civil war.
- Fission, fusion and in general, any nuclear reaction.
- Loss of profits, loss of profits.
- Fermentation, spontaneous combustion, self-destruction.
- Fungus.
- Wood rot.
- Deterioration due to pests.
- Vibrations and natural movements of the subsoil, other than earthquakes, tremors and/or volcanic eruptions, such as subsidence, displacements and normal settlement.
- Appropriation by third parties of insured property during or after the loss.
- Electrical appliances damaged by causes other than those covered by the policy.
- Loss caused directly or indirectly by impact of land vehicles whose owner, driver, lessee or holder is the insured.
- Foundations and retaining walls below the lowest floor level, independent retaining walls, floors and grounds.
- Frescoes and murals that are part of the building.
- Repair, maintenance, demolition, remodeling, construction and cleaning activities.
- Defects in manufacturing, assembly, poor quality of construction materials.
- Nuclear weapons material and its explosion.
- Collapse due to causes other than those covered by the policy.
- Falling of branches and trees due to pruning caused by the insured.
- Environmental pollution.
- Embargos, seizures of property, sanctions, civil penalties, raids, seizures, confiscations and appropriations.
- Fines.
Definitions
Contents
The property, furniture and personal belongings found inside the property and owned by the insured, his relatives or persons living with him.
Furniture
Furnishings in the living room, dining room, bedroom, study, kitchen and other rooms of the residence, including gas appliances for domestic use.
Fixtures and fittings
Clothing, clothing and personal items, books, ornaments, pictures, paintings, bicycles, toys, rugs, carpets and curtains; kitchenware, tableware, glassware and porcelain; musical instruments, among others.
Robbery without violence and simple theft
Seizure of the covered property (furniture and fixtures), with the purpose of obtaining profit for oneself or for another as a direct consequence of theft committed without violence, even when it takes place with the participation of any person in the service of the insured party.
How to claim compensation?
#360
Using your phone
018000 911 360
client.service@servpremium.ca
Filing
We will initiate the process to assist you
Evaluation
We will evaluate your case in the best possible time.
Answer
You will receive a reply directly to your email
A este producto de seguros le aplican las condiciones generales de la Póliza Hogar Express 12072022-1322-P-25-HOGAREXPRESS2022-D00I que se encuentran publicadas aquí y que están depositadas en la Superintendencia Financiera de Colombia.
Ten presente que el paquete de servicios Mensuales Premium y/o planes mensuales personalizados de 3 a 4 días a la semana son ofrecidos por SERV SAS. Éste ha tomado un seguro de hogar que será obsequiado a quienes adquieran el plan con SERV, sin implicar un costo o cargo adicional para el usuario por concepto del seguro. Las coberturas son proporcionadas por SBS Seguros Colombia S.A. y SERV es el único responsable del pago de la prima frente a la aseguradora.